Healthcare services that guarantee success
Service-disabled veteran-owned support services for veterans’ homes, senior care and hospitals since 2003.
Every service your residents notice
Food & NutritionMenus, kitchens and dining rooms run to a high standard.
Environmental ServicesClean, safe rooms and halls that lower the risk of infection.
LinenBedding and garments cleaned properly and back on schedule, every cycle.
Patient TransportationOn-time, polite moves from radiology runs to discharge.
ConsultingFind the root cause, fix the process, and keep the problem solved.
Powerlink’s people are the difference makers
We hire and train the best service professionals we can find, hold them to the Ritz-Carlton’s standard of customer service, and recognize the ones who go further. Your residents meet them every day.
2003
The year Powerlink started
Same day
Every call is returned the same day.
Veteran-owned
Minority, service-disabled veteran-owned company.
Weekly
A district manager in every building we serve
Ritz-Carlton
The customer-service standard our people are trained to.
Link Howard IIICEO and Chairman
Scott RicePresident and COO
Quarterly
Our VP of Operations visits every facility at least once a quarter
We inspect what we expect. A district manager walks your building every week.
Many companies launch an account and are never seen again. At Powerlink, the corporate support team is part of the service, there to back up your administrator as well as our manager and staff.
- CheckedWalk-in temperatures
- CheckedDelivery times
- CheckedResident meal rating
- CheckedKPI dashboard review
- Patient transportation
- Dining room
- Kitchen
- Resident rooms
- Laundry
Getting after it since 2003
“Getting After It” is the value at the heart of our service. In plain talk, it means we come to work every day ready to work. We started in 2003 with one customer. Today our staff work inside customer sites around the United States and Canada.
Request a proposalOne partner for every level of care
Talk to us about your facility
Every building runs its own way. Our proposal starts with understanding yours, then builds the service plan around it. We return calls the same day.